Cathy C. LaPort, TX. 04/2016.....This is my bathroom redo and so far I am very pleased. I should be able to start using the tub this evening. I highly recommend SMK. I have been hesitant for years of using contractors after getting screwed over by other contractors on money and results. Jimmy took the time to meet with me, thoroughly explain the process and was understanding of my fears and concerns. He operates with a very detailed contract (which I like). I have an autistic child and when planning the redo of the bathroom wet area, he was kind enough to take into consideration my concerns regarding my child. He was able to obtain my color choice of my tub (though it was not easy), he was able to assist in the selection of tile, even bringing samples to choose from when I gave him a color palette of choice. When the supplier messed up my tub, Jimmy took it straight to management to resolve the problem and have another tub shipped ASAP. There was a delay in completing my project but he was able to complete it timely once the second tub arrived. His lovely wife Susan (and son) stopped by the job site and was kind enough to give me her card and contact information, if for any reason I was unable to reach Jimmy. Jason, the gentleman who did the work in the bathroom was phenomenal! He was focused, skilled, well organized and tidy. Never felt uncomfortable with either of them in my home and again, both were respectful and considerate of my son’s situation with disruption in the home. Customer service is over the top! Workmanship is wonderful! This experience has restored my faith in contractors (yes I know all are not the same but it sure does make one hesitant when you get screwed over).